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| - This location is way too small for the number of customers they have. Also, the staff is way too slow for the number of customers they have. They close at 3 PM, but at 2 PM, they stop brewing tea and coffee, begin their closing clean up duties, and make it very uncomfortable to be in the dining room in the hour leading up to closure. I know they place papers over the baskets they serve on, but it still would be nice to know they clean the baskets regularly. Based on my photo, they don't.
Save yourself 30 minutes wait time, and head to the much more efficient location at Ray & Rural. I know it's a few miles out of the way, but seriously, you'll save a lot of time.
*****Additional Review******
8/27/17 - Stopped in this morning for a to go bagel, as I waited way too long for them to slap cream cheese on a bagel, I was able to people watch and observe the employees. I saw one of them grab a bagel sleeve, place it up against another employees hair/neck, then put it back in the stack for the next to go bagel to be packaged in. One of the employees then started to crack eggs for cooking. She started and cracked 1 egg without gloves, caught me watching her, then put a glove on and continued cracking eggs. I was just people watching, but clearly she felt she was caught doing something wrong.
This place is always so slow and these actions guarantee that I won't be coming back to this location, no matter how convenient it may feel. Ray and Rural continues to run circles around this location. Perhaps they should consider cross training?
I can't remove any stars to give them a "0", so they remain at the lowest rating I can give.
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