I had a bad experience with a competitor dentist, who refused to provide a standard cleaning. I had shopped around and read countless reviews to find a good dentist.
Its a big office with 10+ dentists. The hygienists are great and well trained. They handle all the billing and scheduling right in the exam room. I was told exactly how much the filling was going to cost me right after we made the follow appointment. (they pulled my insurance before telling me the cost of the filling) Its an efficient office. They did a free full mouth x-ray. Their rational was that most insurance plans only cover it every three years and there could be something missing from the basic x-rays. They want to take care of their patients.
Their hours are much better then the average dentist in this area. They have friday and saturday appts available. I have come across other dentists that are closed on friday's and saturday's.
I have found my dentist going forward.