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| - This is the last time my wife or I will ever darken the doors of this facility again. My wife came here this evening for treatment of a yeast infection that she acquired. This is a recurring thing for her. Normally, at this location, she gets 3 doses of Diflurcan for this kind of ailment, but the Nurse Practitioner T. Allen, was only willing to prescribe 2. Concerned that this would not be enough, my wife asked why she was only getting two rather than the usual three. Allen responded that the Urgent Care clinic was not a primary care facility, and that for a full dose, she would have to go to one. She also added, with some attitude, that she was "being nice" even giving her two.
My wife felt humiliated by this--she is in pain and needs relief, and can't even get adequate treatment for our money because of some Banner directive to file customers into primary care offices if they want more than minimal treatment for an ailment. Allen didn't even offer my wife a cream to soothe her sore skin. This is really fucked up, and is indicative of the steady decline of quality of service that I have seen at this location. I welcomed the opening of this office a few years ago, but I intend to avoid this place from here on. I would suggest that you do the same. Take a look at the other bad reviews for this pit-- there are alternatives. They may be further away, but for the sake of quality of service, it's worth it.
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