Went at Sunday just before the mega-rush (Thanks Google!) and so we were seated with 15 minutes, but it was chaos as we left.
We had chicken and waffles. The chicken - moist, crispy. The waffles were just okay, soft on the outside, soft on the inside. The biggest mistake imho was the amount of syrup / sauce they put on the dish. Ginger mint tea was pretty good. Staff were pretty nice but it was brisk as it was packed. They could clearly do with one more person but employees are expensive and people seemed perfectly happy to wait in line so I see where they're coming from.
Personally feel Korean style fried chicken tastes better, and if I really wanted waffles to go with it I would just get some toaster waffles or get an waffle iron.
Overall I wouldn't make a trip out of it, but if you're in the area and it's not mega packed it's worth it. Ask for less sauce on the chicken though.