Lots of hate on yelp for this place - come on people and chill-ax.
Check-in was a breeze, less than 5 minutes and I was on my way to the rental cars. Sure they tried to up sell a few services but a polite "no thank-you" was all it took. BTW, I get the same up sell routine at every major rent-a-car place so they are doing nothing different.
Rental Car was a Nissan Altima for $9 a day, it was clean but had a couple of scratches on it but for $9 a day I can handle the minor cosmetic blemishes. Car worked flawlessly and the AC kicked butt in the hot Arizona Summer sun. I noted the scratches and handed in the form to the check-out person and we were on our way. NOTE: This was probably the FASTEST car rental I have ever done in Phoenix (and I do a lot here)
Returns was another breeze, I didn't even get a chance to remove my luggage and the return girl handed me my receipt and said "have a nice day."
BOTTOM LINE: Super fast check-out, Super CHEAP prices, Super Fast Returns, Cars have a few more miles and some cosmetic damage that goes along with those miles but you save a bundle over the major companies. I WILL RENT AGAIN.