I'm have a been a patient at this clinic through Dr Baranowski for the past two years. I have nothing but good things to say. When I arrive for my appointments I am seen in a timely manner and my time with the physician is uninterrupted and very thorough. Yes it is difficult sometimes to get through to someone on the phone but you leave a message and they get back to you within a day or two. I think this system allows them to focus on the patients that are in their office. Considering it can take up to 6 months or longer to get an appointment from a referral by your family doctor, I want my appointment to be focused on me and not a ringing phone.