First let me say my husband and I have visited this Chili's many times, and our experiences usually are good. But last evening my meal was horrible. We were welcomed by our waitress and ordered our meals. I ordered the Mango-chili chicken without the spicy sauce on top that I have ordered before. The waitress stated they were substituting green beans for the broccoli because they ran out.
After a short wait our meals arrived. I was unable to eat the green beans because they had NOT BEEN COOKED! Impossible to even chew. I called another waitress over and she took the beans back to the kitchen. Then I realized that the chicken was covered in the spicy habanero sauce. When the green beans returned I was still unable to eat them. Terrible!
The waitress returned and my husband informed her that their was sauce on the chicken and the green beans were still uncooked.
No manager came to our table or did the waitress offer to deduct the meal.
We should of demanded to talk to the manager or refused to pay for the meal!!!!!