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| - It is with a heavy heart that I must admit my disappointment with this restaurant.
While on my way back from Eau Claire I had a craving for some Asian fusion, specifically soup. I looked up on Yelp and this place had some great reviews. It was relatively easy to find, and at 2:00 in the afternoon we were one of three tables, expecting great service.
All the reviews boasted the hot pots were fabulous, so we were excited to see those on the other tables. The menu was a little difficult to read, most things weren't in English, or were ingredients I had never heard of (thank you Wikipedia).
I ordered a Special Clay Pot, indicating that I was allergic to mushrooms, so to please leave that out - which left bamboo shoots and some green onion in the broth. When it came, she explained to me in broken english that even though it looked and tasted like mushrooms, she insisted it was fine. Well once I spooned through the broth it was COMPLETELY mushrooms...that's it. Obviously I couldn't eat it... she was snotty and took it back finally. I ordered a tofu hot pot (shabu shabu). She didn't explain anything about how it worked to me...just dropped off the pot of broth and a plate with three different kinds of lettuce/cabbage, some noodles, I think it was jicama? And so many things I had no idea what they were! I just kind of threw it in and let it cook. She gave us bowls so we spooned the soup into them. The broth tasted like fishy water, not good at all. The ingredients all turned to a sort of mush. It was disgusting. Once we had given it a valiant effort, we gave up. About this time, every single employee in the restaurant sat down at a table in the dining room and served up a HUGE feast for themselves. James kept signaling for a check, she'd look right at him and ignore him. She even got up three times to refill her food. We watched them eat almost 20 minutes. Finally James got up and went over there. They were shocked. They dropped off the check and never came back. He went up to the front to pay and they told us to go back to our table and wait!
We finally were able to pay (which we shouldn't have had to) and leave.
I am giving a one star rating for the service, which was reprehensible.
Our waters had no ice, the sauces had a film over the top and crusty spoons/dishes with them. The food was unsavory and the menu was confusing.
I will give their sushi two and half stars. We had the crazy dragon roll, and despite not having quite enough cream cheese in our opinion, it was very good.
I am giving Soga the benefit of the doubt according to the rest of the reviews....maybe we caught them on a bad day. A horrible terrible no good very bad day.
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