Worst location to go to. You're better off going to the original one near the eaton centre.
I came in on a Saturday night (Nov 14th), and two young people were working (skinny guy and girl both with dark hair). I ordered 3 waffles to go (2 Belgian chocolate & 1 Nutella) and my total came up to 27 dollars and some cents. I honestly don't know how it cost that much when the menu says $5.99 for chocolate and $6.99 for Nutella. That comes to $18.97 without tax!
I pointed it out and was ignored.. On top of that I waited 20 minutes for my waffles, even though the store was clearly not that busy.
I've read some complaints on Google reviews about the Asian lady who works here but at least she doesn't rip me off like crazy!