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| - DO NOT COME HERE. LEFT SO DISAPPOINTED.
I came here last summer to get my aluminum Specialized Allez bike tuned up for some long-distance riding. I have kept it in absolutely pristine condition. It's my baby.
The owner charged me an average $45 or 50 for a tune-up (if I recall correctly).
I came back the next day and was flabbergasted. There were multiple scratches, minor paint chips on the top and side tube, and oil stains that have never been there before! I was so angry, I asked the owner how they got there. He said they were already there before and just wiped the oil with a towel. Angrily, I rushed to my next appointment. In hindsight, I really should have confronted him more and asked for my money back!
Absolutely POOR service. The owner and associates who work there are not welcoming, friendly, or patient at all to answer questions. Snobby attitude. Smug. Another time, I had to wait around 15-20 minutes for someone to come up to me, as I was clearly looking for help. They weren't even busy. Kinda hard to miss a customer in a 200 square foot space, my friends.
I have never been back since! Perhaps they cater to a certain customer, but I don't trust these folks with my bikes. NEVER AGAIN!!
I'd rather go to MEC.
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