Went for the first time today and was pretty excited about it bc I've been wanting to go to The Loop in California and haven't had the chance yet. Went with a few other people and ordered the churro bites with ice cream and the loop with strawberry glaze. When the bites arrived, it was very good and fresh. It was crispy on the outside and soft on the inside with lots of cinnamon and sugar! Fast forward 20 mins later and still waiting for our loop order. I went up to the blonde cashier and stated they forgot about the order and rushed to have it out. When I saw her prepping the churro, she was pouring the glaze with her bare hands without washing first and after touching the cash register. The churro also doesn't come as a traditional churro with the sugar/cinnamon, just the bread itself and was explained that the sugar wouldn't stick with the glaze... Was pretty annoyed by now. She did offer to give me something on the house but didn't even care at this point.