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http://www.openvoc.eu/poi#funnyReviews
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  • I bought a hedge trimmer on-line as a gift for my daughter. It was NEVER opened. She decided to move to a townhouse. I took the item back to the same place where you do on-line pickup. They processed it and gave me the ticket to take to a register for my refund. The clerk had a hard time and called somebody who apparently checked with the return person. After about 20-30 minutes of wasted time I was told that it had been too long to return the item. The tools manager said that I could exchange it for the same item. I'm not sure whose intelligence this insults more - his for suggesting that I exchange an unopened item for the same item, or mine thinking this would somehow be satisfactory. One the way out of the store I saw Mr. Craig Scott's picture (the general manager). I left my number and asked for him to call me. Nothing happened. After a couple of weeks I called and asked for him. It must have been his day off but the woman said she would put a note on Mr. Craig Scott's desk. I still have not heard from home. So perhaps my take away from this should be the sign with his picture stating to contact him if you have an issue is not really meant. Why don't they just take the sign down. I was upset that they wasted so much of my time.
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