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  • UPDATE***** The manager personally called me the next day and was very gracious and apologetic, said by no means do they intend to do business that way. She invited me back and comp'd my meal. Was very pleased with this interaction and will merge my reviews. 5 stars for stepping up today and 1 for the original. Would be willing to come back here though. Original Review: Wow...came in here just to order a bowl, nothing over the top or fancy. I politely told the gentleman my order "steak bowl". He passed my dish over to the next person in their assembly line, the manager, who ignored me and just threw chicken in my bowl. I said "excuse me, I ordered steak", the manager then glared at me and only gave me a half portion of rice. The rest of the employees were so rude and when I asked about my CLEARLY under-served rice I was told "that's just the way it is". Pathetic. I will never come back here and I'm calling corporate immediately for a refund. I work near Panchero's and they will get ALL of my business going forward.
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