Sat 12-Sept - Bravo United Air Lines-LAS Agent Gregory Bender!
Due to checked baggage issues -- two bags locked-up for safekeeping at a cage in Terminal One (1) from another airline with the Baggage Office closed, United Agent Premier station GREGORY BENDER worked very hard in Terminal Three (3) to allow time for me to reunite with my bags (back-and-forth involving long walks and inter-terminal shuttle van service FOUR times one-way transports) AND to get me underway in the am on two UA flights to my final destination for the day. UA Flights were running very full and the counter was continuously busy early am, but this PREMIER Agent GREGORY BENDER was on mission to be extremely (genuinely, as in legacy-Continental) HELPFUL and was motivated to achieve my PASSENGER DELIGHT. Bravo!
[...Originated @ICN-Seoul and later, between OAK and DFW [due to weather], ...a checked bag to Texas went to Denver, San Diego, Las Vegas on multiple airlines....two checked bags arrived early to LAS from another flight. Thanks also to UA Premier Baggage Services Agent GREG by telephone, ALL bags and I will be United by United in the Mainland US @MAF Int'l after I take my final two flight segments tomorrow evening, 19-Sept on United Express!