Meh. My husband and I started coming on the weekend for a pastry and a coffee... but the coffee is burnt/sucks about 50% of the time. Also, last time they had a girl working there with injuries on her hands and fingers and because of this she was too slow to pull the shots in time/foam the milk (this was done too long) and the result was burnt coffee. It was not her fault- in my opinion it was unfair of them to have her working coffee if this was the case, perhaps they should assign her to another area until her hand heals. Incompetent management I suppose. Overall, the workers at the bakery are not particularly friendly, not really a proper greeting or thank you or anything- and I would like to note it seems there are different people every time we go. Most of the desserts are pretty good but sometimes they don't seem that fresh... Also, the couple times we have ordered breakfast the chefs havent been friendly or particularly helpful either. They don't greet you or explain anything really. That is my major problem with this store. I never have a good feeling when I leave this place- I am always annoyed and angry. And that does not make me want to come back. To be honest, I really don't know how this place has any customers at times... I guess some people feel good over paying for items whilst being treated like plebs...