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  • It would be hard for our experience at Briggs to have been any worse. Our reserved table was given away - due to somewhat understandable circumstances - for which we received next to no apology. The manager seemed more annoyed at us than anything. We were then taken to a high top next to the bar, with chairs so low, that we could practically rest our chins on the table. The music and din was such that you could only hear the person right beside you, and barely even that. After nearly 40 mins of waiting for our food - and inquiring about it - two of seven meals came out, without the fries. They were both cold, as were the five meals that followed. One of the meals was the wrong order completely. While one person in our party opted to send her cold burger back, the rest of us had to eat ours as we were already going to be late getting back to work. The brisket sandwich was cold, dry and tasteless and the bread was so hard that the roof of my mouth is still stinging. We had to pick up our own drinks at the bar, where they sat, and request a random employee to track down our bill. Our server was apologetic and obviously well aware of the terrible experience we were having. What boggles the mind is that neither of the two managers roaming around had the decency and professionalism to come over and speak to us, let alone maybe comp a few items from our bill. Any sort of acknowledgement from them would have gone a long way but that was not to be. Super disappointing. Across the board, awful and we'll never return.
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