AMAZING! On your first visit you already feel part of the ortho family. Everyone is warm, friendly and knowledgeable. Dr. Serrano makes you feel very comfortable and talks to you about every aspect of your case. Me and 2 of my 5 children have been patients for over a year. I recommend their office to everyone! As an added bonus there are fresh baked (on-site) cookies ready for you after your visit. Electronic forms and appointment reminders make it very easy to schedule and keep your appointments. There is even a kids game room with iPads for the kids to play games on. LOVE this office!