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  • The only reason this is a 2/5 star rating is because of the high level of customer service. I would rate the food 1/5 stars. I went to Jollibee today as I live close by and even with the freezing rain storm, there was an 1 - 1.5 hour wait. It's that they have heaters in the tent to keep you warm while you wait out in the cold. They have security guards at both entrance and exit at each tent to help keep things orderly(I've been using them to check the wait time when I pass by on the way home from work every day). As you get closer to the front doors, a Jolibee employee brings you a menu takes your order and writes it down on a slip. They do this so your order is quick and easy when you get to the counter to reduce wait time. To keep it simple, I feel all of the food needs improvement outside the Pineapple Drink and Peach/Mango Pie. The chicken is honestly the worst chicken I've hands down eaten. It didnt taste cooked all the way through, the "spice" they use on their spicy chicken is overbearing and has an interesting taste. The burgers didnt taste like normal beef, they had a unique taste. I'm told this food requires an acquired taste, not sure I agree with this...it just needs to be better. P.S. PINEAPPLE DRINK & PEACH/MANGO PIES ARE MUST BUYS !
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