Had no issues getting my car or with the car itself throughout the duration of my trip. Turned my car in on Sunday morning before my flight and the gentleman working in the returns area said to just leave my keys in the car, gather my things, and make my way back to the airport.. so I did just that. This morning I noticed an additional charge from Hertz on my bank statement, where I was expecting the refund of my deposit. I called to ask about the charge as I had not yet been emailed a receipt. I was told that the contract was still open as I had not returned the car so that is why they charged the additional money. I was asked if I received a receipt at return. I said no and reiterated what their employee had told me when returning the car. At this point I am out over $400 because of this person's mistake. Have not heard back from this location in hours regarding the money that they owe me.