Not sure what the negative reviews are for. I've been coming here for well over a year and it's my go-to vape shop in the downtown core. Even if the staff are busy when I walk in, they are quick to greet me. They have a very comprehensive selection and the staff have never steered me wrong on advice. On occasion, there have been people hanging out on the couch, watching T.V. and wait for it...yes, vaping, so I don't have any issue with that like another review did. I've even been given some good advice from the "couches corner". :)