I had a wonderful experience with Ideal Image. I did a lot of research before choosing this facility to have laser hair removal performed. Everyone that I encountered during my 10 visits was incredibly kind, sensitive and professional. Yes, the prices here are little higher than what I found elsewhere but it's definitely true that you get what you pay for. It's a laser! It can be dangerous if used improperly. It was clear that the nurse who worked with me truly cared about my results and my satisfaction. I am incredibly happy with my results!