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| - Not sure what to think...
I had my front brake serviced in Glendale a few years ago (4/5?) and they have done a great job I thought so I decided to go to the Chandler location to service my back drums.
I went with a coupon for a $119 job brake and ended up paying $300 not sure how I got there. Seems like you never get the price you would expect, a bit frustrating son 't you think?
Nonetheless, I spent about 4 hours on Saturday morning waiting for my car then took off. Everything was fine until I started to hear a clunking noise when braking. I wasn't sure what it was but couldn't bring back the car until Monday morning.
I went there at opening and explain what I've heard. Left the car and they shuttled me to work (nice to be offered a shuttle service). Later on they call me stating that in fact the noise was coming from the front rotors and they needed resurfacing. I said okay and they did it for free, nice.
My coworker brings back to the store and I took my car to lunch. What a big surprise when I tried to brake... the car was still rolling! It felt like I was only using the back brakes.
So I decided to go back to the shop again and told them what was going on. They ended up saying that the brake pads needed to be bedded in the resurfaced rotors and it was a matter of going and braking multiple times. As I thought it was dangerous to do so I left my car one more time there.
Later on they picked me up at work with my car in order to try the brakes. This time they were working however not as hard than before I brought the car to them. I said good enough though and started to think about it.
My car is a Honda with 165000 miles on it and the front rotor were the originals, a bit rusty and probably on their end of life. So I decided to get some new ones that I changed myself. I had to re-bed the brakes myself however now they are working like new!
So basically they did an okay job however I'm still a bit concerned about their prices. I was quote $139 for brakes that you can find for $40 on Amazon.com... and this doesn't include the labor, just parts! So, sure they offer a lifetime warranty, however basically Bendix provides it, they are just passing it on and you still have to pay for labor.
All in all, they were willing to work on my upcoming issues which was great however, price wise, they might not be that competitive.
Would it be nice to Bring Your Own Brakes... for more savings?
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