I have used Inspector Budget twice now. The first house we considered we backed out of because of the inspection. I felt comfortable with Kent, thought he was very thorough. He pointed out issues I would never have noticed and I couldn't believe he crawled up in the attic in the afternoon heat. I have used other inspectors a couple of times. One inspector was intimidating and talked over our heads. I felt like Kent explained things so we could understand them but in a mellow way so we weren't freaked out.