The checkin and waiver process is atrocious. The waivers take forever and you can't just add yourself, your spouse and your kids. You have to add yourself first then your kids. Then exit out and go through the add just an adult and fill it out again. Out of the station for 6 iPads there are only 4 available and out of the 4 only 2 iPads were connected online.
How do I know? Because you wait 15 minutes in line to be told to fill out the waiver. Then take 10 minutes to fill out the ridiculous form that takes forever. Then you get back in line for another 10 minutes to be told again that both adults need to fill the form out.
They can easily put in the big sign with the prices that we all stare at please put fill out a waiver at the iPads. Yes it's posted at the door but as first time people we just assumed it's at the front desk where people are helping. In my 30-40minutes there were probably five families that all experienced the same ridiculous process and FRUSTRATION.
It's a simple tweak that can turn a ridiculous experience into an awesome experience. Yes the place was great for your kids!