My mother has late stage dementia and could not remember anything about the funeral plans she purchased. I remembered hearing about the Neptune Society in Las Vegas. I knew she lived in Summerlin so I called the Neptune Society nearest to there on Del Webb Blvd.
Anna M. answered the phone and proceeded to go above and beyond trying to find the info I needed. She was very professional and courteous and was able to track down the service my mother purchased 17 years ago even though it was at another funeral home.
I live in Northern California. She promised me she would email me the information and she did what she said she would do. Very grateful!