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  • My review is only on pick up. Called my order in around 10:50am today and the guy said hold up. I was on hold for ten minutes. So I cancel and re-call them. Then a lady answered and took my order in less than a minute. So I get there around 11:12am(usually only takes 10 minutes). I walk up and tell, Carlos, the guy at the desk I'm here for pick up. He totally ignores me and seats some people. I wasn't mad, I was pissed. So 5 minutes later a lady comes to the front and asks me why I'm just standing there. lol I tell her pick up and she says my food isn't ready. So what do I do cry, yell, complain....nah I pay for my food and I just sit down. Guess who's in the kitchen chit chatting.....CARLOS!!!!!! I wanted to take a picture but that would be kind of creepy. I got my food until 11:30am. That was 40 minutes after I called them the first time. Luckily I inhaled my food trying to get back to work so I did eat my lunch. Food was okay, but I'm just disappointed on how Carlos probably was the one who put me on hold and just bounced once I got there to pick up my food. I felt discriminated, shamed, angry, maybe because I was wearing a painted shirt either way I didn't feel like a valued customer who's been here more than 50 times maybe even more than 100 times....
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