This was my first time at this restaurant and also my first time trying pho. It was a pretty good experience. I'm typically nervous about trying new foods. Fortunately, I had gone with a friend who had been here before. She was able to guide me through my questions, my first one being "where is this place?!" Like others have mentioned, there is a parking lot and entrance in the rear of the building which was a bit confusing.
There was little interaction with the staff other than ordering and paying for the food which I didn't mind. For the meal itself, I tried the pho with chicken in it. The difference between the two sizes was only about a dollar so the large size was worth it. Prepare to get lots of practice with chop sticks. The meal probably took me twice as long to eat as it should but I was determined to master my technique. It was delicious, filling, and has convinced me to come back and try a different dish.