It was my first day at job. I have to reach at my office at 9:00 am.
I called Orange taxi @ 8:15 am and they told the taxi will be at your place in 15 min.
I was waiting in the lobby at the hotel.
Now the time is 8:45 am and I tried to call them couple of times but they didnt picked my call.
At 8:45 am luckily they picked up my call. I asked them about the status of my call.
They told me the cab was waiting outside your hotel but no one showed up.
It was 23 degree Fahrenheit along with the wind and they expect me to stand outside the hotel.
But then the cab was not far away from my hotel so they called the driver and he came back in 5 minutes.
I reached my office by 9:05 am and when I gave him the card he said the machine is not working here. Give me your card details I will call the office and they will approve the transaction over the phone.
My taxi bill was $13.50 and after couple of days I check my credit card statement they charged me $15.50.
Then I called back and they answered there is card transaction (which the driver didn't told me beforhand).
In short horrible horrible service by this guys.