I took my car here on the recommendation of my insurance company, I dropped my car off for a simple bumper repair. They told me it would take three days to complete, I said fine.. take your time. Well, five days later I call to find out what is going on. They told me they had called and left a message... they called the number from my insurance paperwork which was out of date. Why not use the number I wrote on YOUR paperwork??
I picked up my car the next day and noticed when I got home that the paint was bubbling. I took it back and they said they were busy the next two days, fine with me but I think I should have been priority considering THEY gave me back my car when it was not ready or their shotty work failed. I was told to bring my car back and they would repair it again.
Another two days go by (after being told it would be ready the next day at 10am) and I finally pick up my car. Not only does the paint look like its starting the bubble again but there is a hole in my carpet driver area!! I am not 100% sure this was their fault as the carpet was worn but I know there was not a hole from ripping the carpet.
I was told the bubbling is not actually bubbling and they will fix it again if it is. How many times is it going to take??
Overall, I was not pleased with the experience or the work done on my car. I will give them a star for helping me try to get my money reimbursed from the other insurance company since mine (Liberty Mutual) left me hanging since the repairs were less than my deductible.