I'm trying to be fair because I came here in the midst of a Browns game - so the place was packed. But the waitress had absolutely zero personality and it was obvious she didn't want to be there. The buffalo chicken wrap was decent but I was surprised to get pre packaged sauces. The price was decent. I didn't get silverware until I asked for it. Not a horrible place but it wasn't a memorable experience that makes me say, "hey if you visit Cleveland be sure to eat there." I'm sure there are better places to eat. Sorry guys -