Service man arrived early (surprise). Within 5 mins he found problem. My new French Door frig was putting the temp in the freezer tween +5 and +20. Factory setting said it should be -0+. Factory had left installation against condenser causing problem. Fixed total time 10 mins. Now that's service. Have used Goldwing G2 twice now and both times the service was great. The last time they even got me a NEW frig free from Spencer's.