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| - We had been here on two occasions and were ok with the experience and food. Service was always slow they seemed under staffed but the flavors and food seemed worth the wait. So much so, that we invited friends to join us for an early Saturday evening meal. When we arrived the hostess was visibly upset we were there and said, "You have reservation?" We said no and that if there were fully booked that was ok we could go elsewhere. We weren't upset just confused the place had only one couple sitting there and it was 4:30pm. We assumed maybe they were expecting a large party. The hostess asked another girl about seating us and both rolled their eyes and acted like they were doing us a favor finding a table. No greeting, no customer service, just attitude. It was disappointing. I get it, it's a European feel and they were on the Food Channel, but don't let it go to your heads folks, this is Vegas and there are plenty of fish in the sea so to speak. If this was all that occurred I would have been more generous with my rating but it got worse. We ordered simple items, lentil soups and salads that took 45 - 60 minutes to arrive. My only item, lentil soup came 30 minutes after everyone else was served. When we asked the hostess who was now our waitress about the wait on the soup she said it was on its way then waited 20 more minutes. The soup arrived and tasted ok but wasn't as good as previous times. It tasted a little strange but after the wait I was starving. Later on our way home I felt sick and spent the better part of the my night in the bathroom. The entire time we were there the place never had more than a few tables of people, so we never figured out what the challenge was with seating our small group of 5.
If you alright waiting an excessive amount of time for simple food, being disrespected by staff who present as having a chip on their shoulder, and spending your night sick to your stomach, enjoy Forte; otherwise I would recommend many of the other dining establishments in our fair city that value one's patronage and health.
If this were my hot spot, I would be looking in to hiring staff that value customers and ensure my staff prepare and serve my food in a timely manner. After your location is on TV people have a certain expectation for service and if that is not met because you fail to have a consistent deliverable your establishment will not remain viable in our market.
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