I was sent to this office because of my work schedule. I was told at one of the Scottsdale offices that this one and one in Glendale are the only ones who will do x-ray appointments after 4:45pm. Not wanting to drive to Glendale, I went here. I walked in the door at about 5:25-5:30pm. I was handed paperwork. I told the front desk woman that this was going through my attorney so I got another form. Then she asked me for my insurance card, I reminded her that I was not going through insurance, I was going through an attorney. I filled out the papers, then when I turned them in she asked again for me to fill out the insurance information, so I reminded her again. She informed me that the wait time was 45 minutes.
Not having any other options, I waited. And waited. And waited. Several people were called back who came into the office after I did but were also there for x-rays (we chit chatted a bit), but I have no idea why. Finally, they called back everyone in the lobby (about 5 people including myself) at the same time at 6:40pm. We were all shuffled into dressing rooms and told to come back out to the hallway once we were in a gown and shorts and wait. That was uncomfortable and left everyone with zero privacy, standing around in the hall halfway naked while they moved through the line.
Once I got into the actual x-ray, everything was fine. The tech was efficient and kind. I would beg to go somewhere else for imaging in the future though and might consider changing doctors if this was the only place they could send me. Or I would just go to another office on my day off and see if I have better luck.