If I could give this company a zero I would. I would not recommend this company to anyone . They're unable to diagnose the problem and fix it without trying to convince you that you need more fixed or purchased. Initial diagnosis happened May 16 and after calling multiple times the last time May 31 to just get a diagnosis I had to contact another company to fix the pool. Company just wants the service call charge especially if you don't agree to pay all the extras they want to sell. Stay away from Emerald Pools !