My esthetician was informative and my experience was relaxing. I got the detox facial which left my face feeling cleansed and refreshed. I am disappointed by the limited extractions that were done during my facial since I had quiet a few blackheads that I was trying to eliminate. It's an upgraded facial so I was hoping for a little more focus on my congested areas. I also added on a lip wax and I noticed patches that weren't removed once I got in my car.