I visited this location on Wednesday, November 8th at around 3:00 pm on my lunch break. I got in line at the drive thru and noticed in front of me that an employee had come out to the speaker where the car right in front of me was waiting. She taped a sign to the speaker but I couldn't read it at the time. She started yelling into the speaker "hey, hey I know you can f**king hear me". I'm no saint but I thought that was highly inappropriate to say in front of customers. I heard the man at the speaker finally place his order and drive to the window. When I got to the speaker I saw that the sign said to come inside to order because their headsets were broken even though I heard the man in front of me place his order on the speaker somehow. I totally understand things happen but what made me a little upset was the fact that first of all, I waited in line and wasted almost 15 mins of my lunch break and left with nothing. Second of all, the foul mouth employee that taped the sign to the speaker just left a whole line of people waiting that couldn't see the sign when she very easily could have done the courteous thing and told them so they could carry on with their days. Also I need to note that this is not a drive thru you can just pull away from if you get tired of waiting. Once you are in line you are stuck because their is a tall curb on each side of you. That is the only reason I waited so long. I used to eat here once a week but I will not be back because of this one bad experience. It's too bad because the food is actually pretty good! That's why I at least gave 2 stars.