Can I give zero stars? My family drove out from STV for the Hot Air Balloon Spooktacular. Parking was a mess and it took 20 mins in line just to get into the parking lot. It was advertised until 10pm and we got to the ticket booth at 8pm. We saw balloons walking up, but when we got to the event EVERY SINGLE BALLOON was packing up. NO ONE told us this before we paid to get in. By the time we walked back to ask for our money back everyone from ticket sales had packed up and left! I sent an email to the person in charge of special events and haven't heard back. I'm not one to blast places on here for one bad experience, but this was ridiculous.