So I was excited to try this place. I've never been to a Brazilian steak house and a group of us were looking for a fun restaurant during restaurant week and a few of our party had been here and gave great reviews. This however is not one of those great reviews....
Now the host staff was great. I made reservations a few days in advance for a party of 4 and the day of went from a party of 4 to 6 and they were more then accommodating even given that it was restaurant week and they were booked.
Another big star was the food! I've never had quite a dining experience like this! The chefs brought as much food as we could want to our table and everything was delicious! The sides they offered at the shared buffet were also hot and appetizing and kept fresh! Not sure how much it is when it's not restaurant week but we all got our money's worth!
Now the not so great..... As much as the food and hostess were well above par I will not be returning.
Our server Clinton made the experience annoying and unfulfilled. This being a fine dining experience I believe Clintons talents would be better served at a Waffle House. He was the worst sort of server. Showed up at the beginning and end of the meal only. He did not seem to enjoy his job at all. The drinks were brought by another server. Our plates were cleared by SA's. All extra adult beverages were ordered by a girl server (who largely took care of our party of 6). I don't know her name but she was beyond helpful stopping whenever we were looking around for Clinton. She even over heard our party singing a quiet Happy Birthday and without asking brought the birthday girl a candle lit dessert to celebrate. She was beyond amazing and having her as a server would have changed a large chunk of this review. When Clinton finally came over to explain desserts that are clearly displayed next to the buffet he was shocked and surprised to already see an empty Flan plate with no knowledge or care that there was a birthday at the table. Something he would have caught if he interacted with his guests in any way.
Now while my dismal service experience can be over looked with the attentiveness of the server who didn't get the added 18% grat on our 6 top this final chapter cannot be overlooked.
A young man who worked there stood at an opening on and off during the night and almost every time I saw him he was visibly eating. He mouth full munching on something. The he went as far as licking his fingers after!!! Multiple times! Then while licking his fingers brought us our boxes up desserts!! The level of health code violations were too much to handle! Just eww. Just glad no one got sick after eating there. Next time I'm sticking to Chima's I hear their better anyway.