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  • Tiffany is a liar and the detailer is a moron. I am disabled and have a vehicle that has a starting sequence. I purchased the coupon so I would not have to spend my day at a detail store for 4 hours. Nobody drives my vehicle. When I purchased the coupon I wrote that in the coupon explicitly. Well the company detailer came and I gave him the remote because there is no key. I told him touch nothing on the keypad. Do not try to move my car as the brake and accelerator pedals are reversed. well 10 min later I hear my alarm ( the horn beeps during malfunctions) Then a knock on my door to move the car. I go out and my ramp is malfunctioning? It won't come down! I asked" did you touch my keypad? he said he did nothing. I was able to get the ramp down after several minutes. I get my powerchair into my car and then tried to transfer into the drivers seat but the seat was moved! Again I asked "did you try to move the car?" AGAIN no! I look at the keypad it was activated and jammed in reverse! Finally he admitted it! He had to have pushed a red button to wake up the system, the pushed the accept button, the pushed the start button, the pushed the green button until the car started. Then he grabbed the shifter to put it in reverse that did nothing!, the pushed the right brake and the "R" on the key pad, then shut off the car! That Lying Idiot! Then I could not get the ramp down as I tried every trick and after 20 min it went down. I told Tiffany and she said Marvin would pay for the damage as he is an independent contractor! I said no you are liable as I have no contract with him I have one with you! I gave her the company that fixes my car and she was told what happened and assured me she would pay. well Monday morning and about $150 bucks in a service call later. She first said they would do a free detail and I replied that that's $30 short plus I lost my car for a day! She then says " well we don't do handicap vehicles because of the liability!" get a refund from Amazon but we won't do your car. You can just take us to court. I am very disappointed that they would do this to a disabled man. This is reprehensible! How absurd Tiffany! So I paid $114 to get a detailer to come out to scam him into paying for the company to drive out to me and reset the ECM? I never said I would sue your detailer. I am a retired Doctor. I got a refund from Amazon. Your Man scrabbled my system! there was no "repair" or malfunction as I drive every day! I gave you the opportunity to send a new detailer out (that I paid for) and then you pay the service call to fix what your man created. I gave you that chance! I even was willing to accept (a free detail 6 months later you offered but you pay me the difference 30Bucks!) I was very reasonable and You would have earned my business by doing the right thing. Now I will have The Ability center repair center you spoke to Pam and Cliff back me up. You can still do the right thing! OR i can spend an hour a day posting my sad story. everywhere.........
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