I've been here for many events. I think the sound is always pretty great, and the suites are awesome!
Unlike others that have posted here, I really don't mind paying $10 to park in the parking garage. I've never had problems finding a space and waiting too long in the garage to leave. That way, you don't have to go up and down one-way streets to find a spot.
The employees here have always been very nice to me. It's pretty expensive for drinks - but that's usually how it goes at larger venues. There's also not a lot of room in the seats, which doesn't usually bother me, but if you're claustrophobic, then make sure to get the end seat on the aisle!
The one thing I'd love to bitch about is the restrooms. I've had mixed experiences. Sometimes there's no lines and everything goes right. But most of the time they run out of soap and there's long lines and some clogged toilets. However, they're NICE restrooms, they're not ever dirty - just, in need of help sometimes.