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  • I saw the reviews for this company and thought they would be great to do a tune up on my a/c unit. I was lucky enough to find a Groupon for the work I needed done. I purchased the Groupon and called to make an appointment. The number I called was a mobile number and I guess it was a tech that answered, and he said he would have the office call me right back at my number. An hour later I still hadn't received a call, so I called back and got the office number to call myself. I made the appointment, letting the woman know that I had a Groupon for the service, and was able to get scheduled for that same day. Twenty minutes before the tech was going to show up, the same woman calls me back and said that she talked to her manager and that they wouldn't be able to accept the Groupon because it was no good anymore and that it wasn't even supposed to be available to purchase. I asked her if they weren't going to honor it since I had already purchased it and it was in fact for their company and she said no, unfortunately we won't be able to take it. She then offered for them to still come out for $49.95 and I told her no, I had already purchased the Groupon and that I would have to somehow then get my money back for that. If they were going to provide good customer service, they would have accepted the Groupon that was for their company, even if it was "expired" or should have been taken down.
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