I ordered a Pick 2 to go, which was a soup & salad. The salad I ordered was the Chicken Southwestern Caesar Salad. I got home, ate my soup first because I always leave the best part for last which is my salad. Come to my surprise it was def not my Chicken Southwestern Salad. Since I live around the corner, I went back to get it fixed. They apologized & said they'd make me one right away. They gave me my salad & didn't hesitate to look & check to make everything was all good since I was sure it wouldn't happen again. So I get home & guess what, they didn't add chicken on my salad. I'm writing this review because it's not the first time it's happened. I stop going for a while but I was really craving their salad but yet again, they've failed me. I'd rather drive 10 miles for Paradise Bakery. Eff you Panera.