Had a bad experience at this location- I ordered a photo calendar online, the confirmation email stated my order would be ready after 3:16. I came in to pick it up at 3:20, there was no one to help me, has to wait 15 min for the right person to come help me. Turns out my calendar wasn't ready and needed another 20 min to be printed. No apology whatsoever. I don't have an hour to waste, yet I had to. Unacceptable