I've eaten at a few Applebee's before and I can't say the food or service was bad. With this location, the question is, how long do you have to wait for your meal? ( esp. when the place is half empty) After 15 minutes maybe the server could say your meal will be here soon or would you care for some tortilla chips while you're waiting? After 20 minutes, still nothing......25 minutes ...no food, no response from the server.
At 30 minutes, sorry Applebee's .... You've been Chopped! I'm out of here.