About: http://data.yelp.com/Review/id/lABD1FzH3EBbVon1afwXxQ

Facets (new session)
Description
Metadata
Settings
- owl:sameAs
- Inference Rule:

About: http://data.yelp.com/Review/id/lABD1FzH3EBbVon1afwXxQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-10-10 00:00:00 (xsd:dateTime)
itemReviewed	Takumi
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	This used to be be my favourite restaurant until I booked a reservation for my birthday last Thursday. I have been a regular customer there since they opened and have eaten there once per week since. There is a lot of variety of food and I enjoyed it as it's a byob also. I'm not sure now that I will ever go back. I called to book a reservation for my birthday a couple days in advance. I specified that I would like table 14. I sensed that the woman didn't understand what I meant so I repeated several times I want table 14 at the window for my birthday. That is my spot and really is the best seat in the restaurant. I thought there may be a language problem so I had my partner call the restaurant back and confirm that we have a reservation at table 14. The same person said yes. We then called back the restaurant on the same day as my birthday to confirm the reservation a third time. Get to the restaurant on my birthday and it was not there. The table was occupied. So they sat us in a seat next to a loud speaker. Then we asked to move because it was so loud we had difficulty speaking to one another and it was in a busy uncomfortable spot. They moved us. I was furious because i am a regular and couldn't believe they lied to us 3 times about our reservation being reserved on the phone. There were two waiters that took care of us. They ended up calming the situation and by the end of the night we actually enjoyed ourselves although we normally eat here on weekends. We learned the hard way that the entire staff is different during the week than what we are used to on the weekend. The dining experience and ambiance isn't the same. On my birthday they had incredibly loud music that was Asian karaoke. The music is clearly for the kitchen/administration staff and not for a positive dining experience. This is what it is like during the week. On the weekend the music isn't as loud and it's top hits. It's easier to speak to people and much calmer. Anyhow, so by the end of the night we actually enjoyed ourselves regardless of the mishap and loud/bad music... I get to the cash to pay and the same woman who answered the phone every time we called for our reservation looks at me and says "im sorry I didn't understand you. I didn't know what you wanted or meant." I wasn't sure if it was 14 people." Well why the hell did she confirm 3 times on the phone what my request was and if she thought I meant a table for 14 people then where was the table? There was 0 reservation for me. It was when I come through the door to place me anywhere. Then another man behind the counter says see the music isn't so bad. The waiters were so nice and actually turned our dining experience around and then this man and woman whom I bet are the administration totally lied and then made a comment like that to put the cherry on top to destroy my birthday event. After that I doubt I will ever go back. I ate there weekly since they opened about a year or more go and would even bring my friends. They will lose easily 1000$ month from me all because this woman or owner is so careless of customers and what customer service is. If she didn't know what I meant why didn't she ask to clarify. We confirmed on 3 different occasions. Instead of taking ownership and apologizing for her mistake she said she didn't understand me or my partner who called to confirm putting the blame somehow on us. She didn't care about the customers experience. Going to a restaurant isn't just eating good food to me. It's an entire experience.. the ambiance, customer service, dining experience in general. So much!!! They ruined the experience completely for me and my guest. If you decide to go there I suggest a Saturday or Sunday. Way better experience. I'm looking for another byob sushi restaurant now.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Adam

Faceted Search & Find service v1.16.115 as of Sep 26 2023

Alternative Linked Data Documents: ODE Content Formats:

RDF

ODATA

Microdata

About

OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 97 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software