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  • Because of Carl's Car Care, I just shredded my Pep Boys rewards card. My son's car started leaking fuel, so I told him to run his car to Carl's Car Care and get it checked out. Last summer, when his A/C went out, Carl's Car Care repaired his air conditioner for $200 less than Pep Boys' estimated cost to fix. However, since he's a college student and still a dependent, everything is basically free for him, so he didn't think it was a big deal to drive his car to Pep Boys since it was "closer to where we live". BIG MISTAKE!!!! They took a over a day to diagnose the problem, and I had my son repeatedly call them for status updates. Two days later, I get the news that his car needs over $2800 in repairs! For a simple fuel leak??? I gave my son a big "I told you so", and had him drive his happy behind straight to Carl's. Carl told my wife (whom I called to help out my son since he was getting bamboozled by Pep Boys), "Don't worry, ma'am. We'll get this figured out for you." She said she instantly felt as ease talking to Carl. Within a couple of hours, Carl called and said the car was repaired and ready to go at a grand total of ... Drum roll please .... $47 dollars and some change. Hrmmmm, let's see. Pep Boys $2800 vs Carl's Car Care $47. Both values speak volumes about their respective companies. Long story short, if you are looking at major repairs for your car, go see Carl - at the very least get a second opinion from Carl. My second obvious suggestion - AVOID PEP BOYS 7440 W Peoria Ave, Peoria, AZ 85345 unless you have a few extra thousand to piss away!!!!
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