I payed $330. for a dress at Delano Design on August 22nd -- two months ago. The dress was supposed to be mailed to me. It never was sent. I sent several e-mails, and left several phone messages, but no one responds to either. I finally spoke to the owner on September 28th - a month ago, she promised me my dress would be put in the mail that very day. Nothing ever arrived. After waiting and emailing the store again (no answers), I called yesterday and spoke to the owner again. She promised to look into it get back to me the same day with either an email or a call. Nothing. So now I am reduced to trying to get their attention by posting on Facebook and Yelp. Wish me luck trying to get the $330 that was charged to my credit card two months ago.