I showed them a photo from their Instagram. I explained my nails to him and he seemed to understand. As he got my tips on my nails the thumb tip fell off ONTO THE FLOOR, he picked it up and re applied it to my nail. Disgusting in my opinion I'm sure anyone will agree. Then my thumb nail was crooked and instead of removing it and starting over he filed it down and made me bleed. When he started to do the gold nails he brought out glitter polish not gold flakes. My base wasn't even clear so I gave up on the design I brought in and settled for all chrome. I'm thoroughly disappointed with my nail tech and their ability to recreate a nail design. I've attached a photo of what I wanted and also what I left with.