I honestly can say I have never been so unhappy with my hair. I came into see justin for TRIM. Now I have lost the shape of my bob and it looks like a bowl cut. I understand that this is a hard haircut to grow out. But always listen to your clients, or explain things to them. I was really starting to squirm when the shears were so close to my neck, I felt like I was about to get sliced. A few years ago I found the best stylist here and I will never go back in this salon.