I find this place so incredibly average. This is a place I often get stuck going to due to its proximity to my work and office tradition. We usually go during lunch when I find the service to be pretty slow. The manager did comp our meals last time due to the food taking over 35 minutes to come out at lunch without us having to say a word which was pretty nice. When the food did arrive, it was very lackluster. My burger was dry and my colleague's meal came with missing components. The value isn't great either; East Side Mario's quality with Terroni prices. If you want a big, average, chain restaurant to host an event at, this might do the trick. But do not come here for the food. You've been warned.